Frequently asked questions.

We make every effort to schedule appointments as quickly as possible. In many cases, new patient appointments are available within 1–2 weeks, although availability may vary.

If you are seeking TMS, Spravato®, or addiction treatment, our team can discuss current scheduling options when you contact the office.

Your first appointment is a comprehensive evaluation designed to review your symptoms, treatment history, medical background, and goals for care.

We will discuss findings, review treatment options, and develop a personalized treatment plan tailored to your needs.

Not necessarily. The primary goal of the initial appointment is a comprehensive evaluation.

If medication is appropriate, we will review risks, benefits, and alternatives before developing a treatment plan together.

Wave Treatment Centers is a private, fee-for-service practice and does not participate in insurance networks.

Patients with PPO plans that include out-of-network benefits may be eligible for partial reimbursement. We can facilitate claim submission to help simplify the process.

We do not participate with Medicare or Medicaid.

We provide outpatient psychiatric care for adults with a focus on treatment-resistant depression, anxiety disorders, and substance use disorders.

We specialize in interventional psychiatry, including TMS, Spravato®, and other advanced treatment approaches.

We provide interventional psychiatry and advanced outpatient psychiatric care specializing in treatment-resistant conditions.

Advanced treatments include TMS, ketamine-based therapies, long-acting injectable medications, and outpatient medically supervised detox.

Yes. All care, including telemedicine services, is fully HIPAA compliant and delivered through secure, encrypted systems.

We require at least 72 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments are charged the full fee.

All cancellation requests must be made by phone.